bd267 FAQ: the answers we give most often
Deposits, withdrawals, wagering, ID checks and the app, written down in one place so you do not have to queue in live chat to find out.
The figures that settle most arguments
Almost every dispute at the support desk comes down to a number: how much arrived, how long it took, how much still has to be wagered. The table below is the short version. Everything further down explains the reasoning behind it.
| Item | Figure | Notes |
|---|---|---|
| Smallest deposit | ৳250 | bKash, Nagad, Rocket, Upay or bank transfer |
| Smallest withdrawal | ৳800 | Identity check must be cleared first |
| Daily withdrawal ceiling | ৳185,000 | Entry tier; VIP tiers lift it |
| Deposit credited in | 5 min | Often seconds on a mobile wallet |
| Withdrawal paid in | 22 min | Once the request passes review |
| Wagering on bonus money | 9x | Cleared before any cash-out |
| First deposit match | 230% up to ৳6,500 | One claim per account, 7 days to clear |
| Daily cashback | 1.7% | Runs alongside the welcome offer |
Open an account the first time: what is asked
Sign-up takes about two minutes. What matters is that the name you type is the name printed on your ID, because deposits, payouts and bonus claims are all tied to it later.
What do I need before I register at bd267?
A Bangladeshi mobile number that receives SMS, an ID in your own name (national ID card or passport), and a wallet registered to the same person. You also need to be 18 or older. Open the account from the register page and keep the password out of your message history.
Can I keep two bd267 accounts?
No. One account per person, per household and per wallet number. Duplicates are merged or frozen, and any bonus attached to them is removed. If you have changed number or moved, ask live chat to update the existing account instead of opening a second one.
Send money in: deposits that clear, withdrawals that pay
Money moving is where most confusion sits, and nearly all of it is about timing or about a wagering counter that has not finished yet.
Which methods can I use to deposit at bd267?
bKash, Nagad, Rocket, Upay or a bank transfer, with a ৳250 minimum. A deposit is usually credited within 5 minutes. Send from a wallet in your own name: money from a friend's wallet cannot be matched to your account and has to be sent back.
How long does a withdrawal take?
Around 22 minutes after the request clears review. The minimum cash-out is ৳800 and the daily ceiling starts at ৳185,000, rising with VIP tier. A request made while a bonus is still being wagered waits until the 9x is finished.
Why is my withdrawal held for review?
Three reasons cover most holds: the wallet name does not match the account name, no ID is on file yet, or bonus wagering is unfinished. Ask live chat which one applies to you. Sending the request again only adds a second pending item to the queue.
Do you add a fee on bKash or Nagad?
bd267 does not add a charge to deposits or withdrawals. Your wallet operator may apply its own cash-out fee, and that is charged by them, not by us. Check the balance inside your wallet app before assuming a payment arrived short.
Bonus terms worth reading twice
The welcome offer looks simple from the outside: 230% on the first deposit, capped at ৳6,500. The conditions behind it are the part most people skip, and it is the part that decides when you can withdraw.
How is the 230% first deposit bonus released?
The match is added after your first deposit. The bonus amount then has to be wagered 9 times before it turns into withdrawable balance, and the window for clearing it is 7 days. The cap is ৳6,500 and it is one claim per account, per household.
What do the 16% reload and 1.7% cashback cover?
Reload gives 16% on later qualifying deposits; daily cashback returns 1.7% and runs alongside the welcome match, which stays a single claim. Neither replaces the other. Read the terms on the bonus and VIP page first, because an opted-in bonus locks your balance until wagering finishes.
How does the ৳350 referral credit work?
Copy your referral link from the account area and send it to a friend. Once they register through it and complete a first deposit, ৳350 is credited to you. Self-referrals, and accounts opened on the same device or wallet, do not qualify.
Verify before you cash out: documents and timing
The identity check is only needed before your first withdrawal, not before you deposit or play. Doing it early removes the one step that can slow a payout down.
What does bd267 accept as proof of identity?
A national ID card, a passport or a driving licence, photographed flat with all four corners visible and no glare across the number. Review normally finishes within 6 hours. The first payout after that is quoted at 2 hours rather than the usual 22 minutes.
The name on my wallet is different from my account
Then the payout cannot be matched. Change the wallet to the name on your ID, or send support the document that explains the difference. Do not open a second account to work around it; a mismatched duplicate is the quickest way to a frozen balance.
Login trouble, and where the app comes from
I cannot log in to my bd267 account
Use the reset option on the login page and set a new password with the SMS code sent to your registered number. If no code arrives, check that the SIM is still active. Support will never ask for your password or an OTP, so ignore anyone who does.
Where do I download the bd267 app?
From the app page only. Version 2.8.16 is free, 32 MB, and runs on Android 8.0 and above. Copies passed around chat groups and file-sharing links are not ours; the login screen is usually the giveaway.
Do I need the app to play at all?
No. The browser version carries the same 4,000 games from Pragmatic Play, Habanero, Ezugi, Red Tiger, Evolution and FA Chai. The app mainly saves mobile data and keeps you signed in on your phone between sessions.
Reach a person when the answer is not here
How do I contact bd267 support?
Live chat is open 24/7 from the help centre. Have your account number, the amount and the wallet transaction ID ready, since that is what shortens the wait. There is no email queue, and nobody from bd267 will message you on a personal number asking for a deposit.
Read through and still unsure? Open live chat, or start from the bd267 home page to see the current offers before you register an account. Play within limits. 18+ only.